I enjoy walking Ben since he is no longer pulling me. I understand his body language better to predict how he is going to react in advance. He is a joy to be around now. Heather & Jessica were great trainers. They were very positive and just strict enough without frustrating the dog owners.
I've been working really hard on everything you taught me and I'm so proud of Chance that I could cry. He is doing so good, walking beside me perfectly with minimal effort and I wanted to say thank you and that I think you are wonderful.